• The Benefits of Top Field Service Management Software

    Posted 19 February 2015 12:00 AM by Phillip Ebersole

    So you’re looking for ways to improve your business, and you keep coming across “field service management software.” What’s the hype all about? Field service management software (FSM software) serves companies that send technicians or other employees into the field by helping them automate scheduling, dispatching, billing and customer information.

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  • How HVAC Dispatch Software Improves Customer Experience, and Your Bottom Line

    Posted 18 February 2015 12:00 AM by Phillip Ebersole

    Your services may be excellent – your technicians do a good job, you bill on time – but if your customers aren’t happy, your business could fail. It’s not enough to provide a service, you have to make your customers feel like your service is worth their hard earned money. In the HVAC industry, this is especially true, and HVAC dispatch software can help you provide a more positive customer experience and help you improve your bottom line.

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  • FMCSA Seeking Truck Drivers for 34-Hour Restart Study

    Posted 10 February 2015 12:00 AM by Jennifer Andrasik

    The Federal Motor Carrier Safety Administration (FMCSA) recently announced that it is recruiting truck drivers to participate in a study on fatigue and safety following Congress’s suspension of changes to the 34-hour restart break last December. For many years, FMCSA rules prohibited drivers from driving after 60 hours on duty in 7 consecutive days or 70 hours on duty in 8 consecutive days. The rules, however, permitted drivers to restart these consecutive day periods if they took a restar...

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  • Huddle Up: If Football Teams Were Fleets, How Would they Fare?

    Posted 2 February 2015 12:00 AM by Jennifer Andrasik

    Odds are good that you were among the millions of fans expected to watch The Big Game this weekend. And no matter what your interest level – from over-the-top tailgater to casual commercial watcher – you know that regardless of the outcome, game statistics are being analyzed everywhere. But what if fleets were just like football teams, attempting to run flawless drives on their respective playing fields? This weekend, the West Coast team gained 396 rushing and passing yards, just as ...

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  • Top 4 Trucking Tips for Fleets Caught in Foul Weather

    Posted 20 January 2015 12:00 AM by Jennifer Andrasik

    Managing a fleet of large trucks and 18-wheelers can be difficult enough, but when inclement weather strikes during the messy winter months, safety becomes a huge concern. The most recent data from the U.S. Department of Transportation, released in 2014, shows that 104,000 people were injured in crashes involving large trucks in 2012. When snow, sleet and ice are covering the roadways, operating a truck often weighing 75,000 pounds more than your car can be dangerous, even for the most experien...

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  • Mobile Workforce is Here to Stay, Study Shows

    Posted 6 January 2015 12:00 AM by Jennifer Andrasik

    Are you one of the millions of smartphone and tablet owners who work remotely, cutting the chain to your desk and monitor? Because that number is only growing and shows no signs of stopping. It’s all a part of a movement by businesses to help employees become more organized, proactive and paperless, integrating their daily workday with technology. But for businesses – especially small businesses – developing your own enterprise application to do work on-the-go is anything...

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  • Budget Blunders: 5 End-of-Year Planning Tips to Live By

    Posted 22 December 2014 12:00 AM by Jennifer Andrasik

    As the year comes to a close, there’s one task every savvy small business owner knows will make or break the upcoming year. Budgeting. As necessary as it is, it’s something not every company does correctly, turning million-dollar ideas into financial nightmares. These are the five biggest budgeting rules to live by when creating next year’s plan: 1. First, Get Real The No. 1 thing to avoid when creating your business’ budget is overstating your projections. It&rs...

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  • Cut Holiday Stress in Half with These Small Business Tools

    Posted 18 December 2014 12:00 AM by Jennifer Andrasik

    “It’s the most wonderful time of the year!” At least that’s what many will have you believe. With the stresses of holiday shopping, preparing and traveling, the happiest season of all can soon become the one you are most eager to see end. Consumers and families use travel tools during the holidays to cut stress in half, but so should small businesses. Smartly using digital applications and tools are not only for the consumer. Similar digital capabilities are also availa...

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  • Tips for Success in a New Role

    Posted 26 November 2014 12:00 AM by Jennifer Andrasik

    How do you become successful in a new career role? The answer can be summed up in one word: impact. But, how do you make a positive impact? Below are some tips about how you can make a difference in a new position while proving that you are an asset to your new team. Good luck! Initiative. Jump on board, and make a difference. Don’t wait for someone to ask you to help. Think of a way to be of assistance, and do it. Then follow up with specific ways that you can be helpful moving fo...

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  • Holiday Shipping, Deliveries to Boom Higher than Ever in 2014

    Posted 17 November 2014 12:00 AM by Jennifer Andrasik

    Deliveries and shipping during the 2014 holiday season are expected to be more aggressive and intense than ever before. That’s according to eMarketer, who predicts retail ecommerce to grow to $72.41 billion this holiday season, compared to just $62 billion in 2013 and almost $54 billion in 2012. With that comes an enormous influx in efficient shipping and delivery support to meet the demand. Imagine being the United States Postal Services, shipping close to half a billion packages each ho...

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