Case Study: Kimball Construction Credits Customer Service for Effectiveness of GPS Tracking System
A growing company, Kimball Construction provides services in the greater Baltimore, Md. area, along with Washington, D.C. and northern Virginia. With job superintendents going to an increasingly spread-out perimeter, company Vice President Steve Kimball needed a system to ensure both the efficiency and the safety of his 18 vehicles.
“We wanted to track locations, but safety was important to us,” says Kimball. “The speed limits here are around 65, but there were instances where our trucks were going 80 miles per hour.”
His research led him to Fleetmatics. With this customizable GPS tracking service, Kimball is able to monitor the location and activity of each vehicle in his fleet, at any time from any Web browser or the app on his smartphone.
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