Listen, Repeat, Solve Without being defensive and without assuming what the problem is, listen closely to what the customer is saying. Some problems that start out sounding run-of-the-mill are actually [...]
The FleetMatics Universal Premium Fleet Card extends FleetMatics’ Fuel Card Reporting capabilities to provide complete visibility; from individual transaction to total fuel spend ARLINGTON HEIGHTS, IL (December 6, 2011) – [...]
FleetMatics customers get an intimate tour of the new Fleetmatics 8.5 GPS Tracking System and an opportunity to share their experiences and learn ways to improve performance and reduce costs [...]
Servers hosted in Ireland integrate with facility in Colorado to provide additional performance and powerful scalability for GPS vehicle tracking customers DUBLIN, IRELAND – FleetMatics, a leading global provider of [...]
FleetMatics’ Customer Connect center has been live for four months now and we are thrilled with the participation. FleetMatics customers have had the opportunity to learn from their peers by [...]
How do you motivate your workforce and promote healthy competition? Contests? “Big Boards?” Bonuses? When we heard that some of our customers were using competitions with their drivers and technicians [...]
Our customers often tell us stories about how, through our GPS Tracking software, they discovered an employee was using company time, vehicles and equipment for side jobs. When they make [...]
FleetMatics Mobile for the iPhone is among top free business apps in the iTunes App Store from ‘Day One.” ARLINGTON HEIGHTS, IL (July 26, 2011) – FleetMatics, a leading global [...]
A GPS tracking system can help you ensure the safety of your drivers. The last thing a business owner wants is a call from one of his drivers saying he [...]
With all of the incredible FleetMatics stories that were submitted as part of our Customer Connect contest, we couldn’t pick just one winner… so we didn’t! In addition to our [...]