In their own words...
Have your own story to share with Fleetmatics? We'd love to hear it!
I want to start off by thanking Paul Zaremba for helping me get my entire fleet set up with Fleetmatics GPS tracking system. I don’t know what I ever did without it. I was in my office with my operation manager when I got my standard email that lets me know every time one of my drivers starts his car, so I know that they are all starting their days and heading to their first job from their house. So I get the email and this driver is off for the day which means that car shouldn’t [...]
George Zaino, President
We went backwards and forwards about putting Fleetmatics on our new tractor for a while – we already had it on all the trucks, but couldn't decide. We had just bought some new trucks and had Fleetmatics on the way to install units on them. The night before, our oldest run-down van finally blew up and we had it towed to the shop. We decided “what the heck” and had the tech take the tracker out of the broken van and install it on the tractor. Well about a month [...]
One bright and early Sunday morning I received an emergency page from our on-call system and it was a woman looking for a particular employee of ours. I tried to contact the employee thinking he was late to an appointment and we had an unhappy customer. I did not get an answer after several attempts. I decided that I would look him up on the Live Fleet just to see if he was on the way or how far behind he actually was. What I found was one of our passenger transport vehicles located at a hotel on [...]
We have been using Fleetmatics for many years and have found different reports that work for different situations as time goes. One that I find really helps is when we are doing a job where it involves being at one site on many different days. In order to make sure we have all of the field folders for the project, we run the Detailed Report and match up dates to folders. We have found many times that we were missing an entire day at a project and went back and located the missing folder(s). [...]
After having spent more years than I care to remember of wondering where my employees actually were, I finally looked into a gps tracking system. After having the system for just three weeks, I decided to run a report on my vehicles and compare the report to the worksheets that my people turn in. The results were astounding. When all the numbers were tallied, I learned that within this short period of time, my employees were overpaid a total of $2,500. I don't want to think about [...]
I would like to tell little story about how Fleetmatics helped me get paid on a job I was working for the state. As responders, we have a certain timeframe to arrive on scene with our trucks. Early one morning, a large vehicle traffic crash happened on Florida’s Turnpike. We were very close on our arrival time – the third-party vendor actually handwrote the time down wrong which would have prohibited us from getting paid. I was in turn able to contact the state and provide them [...]
We received a call from a customer wondering where our service men were. They had a 9 a.m. appointment, but we hadn’t shown up. We called our service truck and they told us that they had already been to the customer’s house and serviced the door as well as they could for now, but there wasn't anybody home to talk to. We called the customer, who was quite upset since he was waiting by his window for the servicemen, and relayed the message. We then checked the Fleetmatics Daily [...]
It was an early Tuesday morning and I got an email alert saying that one of our vehicles was going over 85 mph. I was hot. First, why was someone driving this early and second, why were they going so fast? So I called the employee to see what was going on and when asked him what he was doing he said, "I'm trying to sleep." I explained why I was calling and he looked out his window and the vehicle was gone. So we called to police and told them what happened. They sent one person out [...]
If I had to pass on any advice, it would be to utilize any and all features that come with your Fleetmatics gps tracking solution. I schedule oil changes, tire rotations, tire pressure checks, etc. The system also allows me to reset the counter for each of the above schedules for the next due date cycle and sends me a service alert email for every vehicle. Our Company utilizes on a daily basis the Live Fleet tracking for the scheduling of service calls and calculating mileage door to door. If a [...]
We have been using FleetMatics to keep track of our vehicles for over a year now and it is paying off big time. Besides saving us thousands of dollars in idle time, we have also been able to stop harassing law suits. An example of one such incident that could have been costly happened in late march of this year. Around midnight an accident occurred in the northern part of the state; a guy ran off the road and hit a tree, totaling his car. When the State highway patrol interviewed him, [...]