Since 1927, the AAA family has been in the customer service business. They rent equipment that is used for parties, events and festivals throughout the Chicagoland area and nationally. They provide equipment for major Chicago events both large and small, including the Taste of Chicago.
The Challenge:
AAA Rental were looking for a management tool that would not only improve dispatching but also increase routing efficiencies, and provide more information to customers.
The Benefits:
By reducing mileage, eliminating unauthorized vehicle use, AAA have seen significant savings in fuel costs. Their wages bills have also decreased due to a reduction in overtime pay. Customer satisfaction has noticeably improved with more timely deliveries being made every day.
Savings:
"Because of FleetMatics, and their gps tracking system we have seen a yearly savings in excess of $100,000 in labor costs."
- Jay Heiferman, Owner
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