Collins Overhead Door, Inc. has been in business for over 20 years, serving the greater Boston area as the leader in overhead door installation. They provide service and installation for residential, commercial, and industrial customers. Key clients include UPS, Federal Express, and Massachusetts Water Resources.
The Challenge:
Collins Overhead Door needed a system to help them increase their productivity. They were looking to become more efficient in servicing their customers and accurately track the time spent at each job. With service techs “on call” on the weekends, employee accountability was also very important.
The Benefits:
A substantial increase in productivity. They have seen great savings in their fuel expenses and their payable hours. The system has also proven useful in resolving customer disputes by verifying service times.
Savings:
"In our first year we are on course to save $48,000 in wages and $13,000 in fuel costs. Our productivity has increased by $8,000 per month since installing FleetMatics on our fleet and using their gps tracking system."
- Bennett Ficociello, Service Manager
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