SERVPRO of Metro Rhode Island specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage situation. For 18 years, Frank Mattos has provided exceptional service with ServPro offices in Weymouth, Cape Cod, and Boston, MA.
The Challenge:
Frank was eager to find a system that would give him better control over his fleet vehicles. He needed a way to more efficiently manage costs while providing accurate information for customer work orders. Their vehicles needed to be dispatched almost immediately to job sites. This was proving to be difficult.
The Benefits:
Because of the FleetMatics GPS Vehicle Tracking Solution, SERVPRO has seen better accountability from their employees which has led to large savings in gas mileage and hourly wages. Their vehicles are now arriving to job sites in a timely manner which has improved customer satisfaction. FleetMatics’ vehicle maintenance management has provided savings on their servicing needs.
Savings:
"We’ve increased productivity by 25% which has led to a savings in excess of $100,000. The servicing alerts have led to maintenance savings of $40,000 in the first year alone."
- Frank Mattos, Owner
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