Fettes, Love & Sieban

Fettes, Love & Sieban Plumbing
Chicago, IL
www.flsplumbing.com
13 Fleet Vehicles

Increased Revenue

Fettes, Love & Sieben is a plumbing and heating contractor located in Chicago, Illinois and presently employs approximately sixty-five tradesmen that include Plumbers, Pipe-Fitters, Laborers and Operating Engineers. Since 1924, they have served Chicago and the suburbs by providing the best plumbing and heating services possible.

The Challenge

Fettes, Love & Sieben was looking into vehicle tracking systems because they wanted to improve accuracy for customer invoicing. They also needed to improve dispatching efficiencies and reduce calls made to technicians' cell phones. Eliminating out-of-route mileage was important in reducing fuel costs.

The Benefits

Productivity has increased tremendously through improved routing and dispatching. They've seen great savings in fuel costs as fleet vehicle mileage has been reduced. Customer service has improved as their invoicing is now accurate. They have also streamlined operational procedures which have saved office time.

The Savings

"In our first year using the FleetMatics GPS Tracking System, we were able to bring in $60,000 of additional revenue through increased productivity."
- Mark Sperry, Service Manager