• Playing the Middleman: Handling Customer Disputes with Cold, Hard Facts

    Posted 26 April 2017 by Stacey Papp

    Being stuck in the middle of an argument is something that happens to everybody at least once in their life, and it never gets any easier. In some families, it’s a holiday tradition that the host must arbitrate while certain relatives argue about stuffing with or without sausage, or eating in...

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  • Your Assumptions Versus the Truth: How Data Can Help You Tell the Full Fleet Story

    Posted 17 April 2017 by Stacey Papp

    Imagine watching an episode of “Law and Order” in which the case is never solved and the bad guys are never apprehended. Or trying to follow a recipe with only half the ingredients and steps listed.  Or getting absorbed in a thrilling library book before you realize that a whole bun...

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  • How to Track Driving Behavior – Without Riding Shotgun

    Posted 12 April 2017 by Stacey Papp

    It’s a staple scene in practically every action movie: The renegade protagonist gets behind the wheel with his or her costar and is involved in a car chase of epic proportions.  Our hero is a certified stunt driver, whipping the car around corners and through tight alleyways with an expr...

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  • Think Outside the Box & Get More Done With What You Have

    Posted 06 April 2017 by Stacey Papp

    “I get by with a little help from my friends.” “Do what you can, with what you have, where you are.” “You make do with what you have. As you age you learn even to be happy with what you have.” We could go on and on with quotes from people other than Joe Cocker,...

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  • The Journey from Quote to Cash: How to Ensure Accurate Bids & Invoices

    Posted 04 April 2017 by Stacey Papp

    Would you like to buy a vowel? On the bright, exciting world of “Wheel of Fortune,” Vanna is always smiling, Pat is always cracking goofy jokes, and vowels are always $250 – even though you never know how the wheel will spin, at least you know that an ‘E’ will cost you ...

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  • Battle of the Brands: How to Outpace Your Competitors Using GPS Vehicle Tracking

    Posted 29 March 2017 by Stacey Papp

    March Madness is upon us, which means in workplaces across the nation, productivity is down and the trash-talking is up as coworkers compete to see who’s going to win it all. We love a good opportunity to compete with each other over just about everything – events like fantasy sports, t...

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  • Keeping Up with Maintenance: Are You Doing All You Can for Your Fleet Vehicles?

    Posted 28 March 2017 by Stacey Papp

    “The Lone Ranger” has been a hit on radio, stage and screen since the ‘30s, but the show wouldn’t be the same without one important character: Silver, the horse, who came to the Lone Ranger when he saved a young Silver from an angry “buffalo” (actually a bison) an...

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  • Rescue 911: Creating a Stolen Asset Plan

    Posted 23 March 2017 by Stacey Papp

    It’s 3 a.m. Do you know where your vehicles are? If you’ve ever had business property stolen, you know that it’s the stuff of nightmares – and the stuff that keeps you awake at night, worrying.  You’re looking at not just some pretty serious replacement costs, bu...

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  • Boost Driver Morale with a Friendly Competition

    Posted 21 March 2017 by Stacey Papp

    It’s good to be on top. Everyone likes being the best at something – and that’s only too true in the workplace, where competition can play an important role in motivating people to outperform their peers.  Creating an atmosphere of friendly competition can also boost morale;...

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  • The Tool That Has Business Owners Green with Envy this St. Patrick’s Day

    Posted 17 March 2017 by Stacey Papp

    Unlike some annual holidays, St. Patrick’s Day traditions are not something you mess with. Come March 17 every year, there are certain things we as a collective population expect. First and foremost, every beer served must absolutely be an unnatural shade of emerald. Furthermore, that beer ne...

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