• Holiday Home Repairs by the Numbers

    Posted 25 November 2015 by Clint Damore

    The holidays. A time to celebrate with family, food, and maybe a few presents too. While most folks are focusing on the ‘merry’ part of the season, the inevitable question of ‘what could go wrong?’ can creep into many a mind throughout this joyous season. Let’s face it, no one wants to cut into an undercooked turkey (thanks, oven); witness an overflowing toilet (sometimes that additional guest makes all the difference) or feel the unseasonable chill of a furnace on...

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  • Potholes to Avoid When Managing Your Fleet

    Posted 04 November 2015 by Stacey Papp

    Managing a fleet of vehicles and a crew of drivers doesn’t have to be challenging if you know what to be on the lookout for. Check out these common ‘bumps in the road’ when it comes to making sure your fleet is performing at its best and getting work done.  I have no idea where my drivers are. When you can’t answer questions like ‘where is driver Joe Smith right now?’ or ‘what was the last location of vehicle #5645?’ you may be in trouble. Kn...

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  • Making the Most of your Small Business' Time

    Posted 30 October 2015 by Stacey Papp

    Almost every business would benefit from maximizing its time, and small businesses (SMB) are no exception. Below are some helpful tips to make the most of your SMB’s time. Keep meetings short. Meetings can be a great way to share information and to get immediate feedback, but they can also be a major time sink. Try to keep the length of meetings to a minimum. One way to do this is to have all attendees stand throughout the duration of each meeting. This subtly reminds the host as well as ...

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  • Oh No! 5 Horror Movies That Could Have Used GPS

    Posted 28 October 2015 by Stacey Papp

    Goosebumps. Jumpy nerves. Sweaty palms. You know the feeling you get when watching a horror movie – everything that goes bump in the night makes your heart jump into your throat. While you can’t actually reroute a person who is on a path to doom, you can’t help but think how different the outcomes would be if some of these movies incorporated features of a GPS tracking solution into the plot. Maybe the characters would change their fate…or at least lower the body count. ...

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  • Prepare Your Fleet for Winter

    Posted 26 October 2015 by Stacey Papp

    With winter quickly approaching, it is important to prepare your fleets for colder temperatures. Below are some tips about how to winterize your fleet. Think ahead. While we don’t want it to happen, mechanical problems do occur. In the winter months, it is especially important to make sure that there are emergency kits in each vehicle. These kits should include a blanket, food, and warm clothing, and can help the driver to stay warm if he/she ever gets stuck in a vehicle and has to wait f...

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  • Introducing Your Staff to New Technology

    Posted 16 October 2015 by Stacey Papp

    At its best, technology can help businesses to operate more efficiently. However, even the most advanced technology will not be as effective as it could be if staff members do not know how to use it. Even more importantly, if employees are not familiar with the new technology, they may be resistant to the new technology and not want to use it at all. How do you overcome these barriers? Here are some quick tips that we picked up along the way, since we know a thing or two about technology. Talk ...

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  • Engaged Employees

    Keeping Employee Enthusiasm Up

    Posted 01 October 2015 by Lauren Wint

    It’s easy to lose sight of employee enthusiasm while focusing on other things like business goals and the day-to-day tasks of running a business. However, the employee enthusiasm can impact both the office’s culture and level of productivity. Here are three ways to keep the enthusiasm up.  Keep employees engaged. This simple approach can make a difference in the enthusiasm around the office. Employee engagement is designed to make sure that employees are dedicated to the busine...

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  • Paperless Office

    A Paperless Office for Your Small Business

    Posted 25 September 2015 by Phillip Ebersole

    Going paperless refers to switching to a means of communication, documentation, etc., that does not include using of paper because documents that would otherwise be printed and stored in file cabinets are stored in the Cloud. How do you know if this initiative is for your small business? Read the tips below to help you can make an informed decision. Anytime access. If you need a document, you don’t have to drive back to the office, look through some cabinet folders, and locate the document...

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  • Customer Service Reps

    Three Customer Service Success Tips

    Posted 23 September 2015 by Lauren Wint

    Customer service is a key part of any business’ success. However, with the hustle and bustle of daily tasks, this essential function can easily slip through the cracks. Below are three tips to help keep your customer service efforts in top shape.  Adequate training. Anyone who comes in contact with customers needs to be an expert on the product or service that your business offers. This is where proper training comes in. Take the time to make sure all customer service representatives...

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  • Business Dashboard Review

    The Dashboard Difference

    Posted 22 September 2015 by Lauren Wint

    Managing a business is no easy task, but workforce management solutions can help. More specifically, dashboards, which are a feature in some solutions, can make an impact on how you manage your business. Below are some thought starters to consider as you think about workforce management solutions. Quantifiable measurement. Consider going beyond simply looking at hours and miles. Workforce management solutions can help to paint a picture about where money is being wasted on engine hours, overtim...

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The blog posts posted on this site are provided for educational purposes only and to provide general information. The blog posts do not constitute specific legal advice, and should not be treated as such. You should contact a licensed professional attorney to obtain advice where appropriate. Fleetmatics does not warrant or represent the information contained in these blog posts.