Breaking Down The Buzz About Workforce Management Solutions
Businesses may have systems to manage operations like work orders, accounting and even emails, but what about people? After all, depending on the industry, businesses can spend anywhere from 40 to 80 percent of their gross revenue on employee benefits and salaries, according to the worldwide organization Society for Human Resource Management*. In fact, salaries alone can make up 18 to 52 percent of an operating budget.
If employees are our biggest expenditure, why not ensure they are operating at the most efficient level possible? Enter workforce management systems, the solution many organizations are utilizing to increase productivity and planning while saving time and money.
Workforce management is a broad term used to cover a variety of tasks from performance management to employee forecasting, with business leaders examining the results for better decision making. For example, a field service workforce management solution could determine future demand, thus forecasting the number of work orders expected during a company’s busy season. From there, the software could help optimize employee schedules and even the amount of parts and vehicles needed to execute the jobs, assigning work orders within predetermined work zones.
This streamlined approach to how leadership manages its workforce would help increase productivity, saving time, and ultimately saving the business money. That’s not to mention the customers’ satisfaction as employees can address more jobs, do so on time and arrive with a deluge of real-time information.
However, workforce management solutions aren’t only a win-win for business leaders and customers, but also for employee morale. Rather than burn out the workforce by turning the productivity dial to the max, the new level of transparency and engagement has also shown to increase employee satisfaction. As businesses look to increase spend on IT services and jump deeper into digital operations, workforce management solutions are widely considered to be the top on the list of priorities.
Learn how Fleetmatics’ REVEAL workforce management solution
can help make your business run more efficiently and improve productivity.
Copyright ©2016 Fleetmatics Development Limited. All rights reserved. Fleetmatics and the Fleetmatics logo are registered trademarks of Fleetmatics in the U.S. and other countries.
*An advertisement of, or link to, a non-Fleetmatics website does not mean that Fleetmatics approves, endorses or accepts any responsibility for that website, its content or use, or the use of products and services made available through such website. Fleetmatics is not responsible for the actions, content, accuracy, opinions expressed, privacy policies, products or services provided through these links or made available through these resources or appearing in such websites, nor for any damages or losses, directly or indirectly caused or alleged to have been caused as a result of your use or reliance on such websites. Such websites are not investigated, monitored or checked for accuracy, completeness or conformance with applicable laws and regulations by Fleetmatics. Fleetmatics does not makes any representations whatsoever, or give any warranties of any kind, expressed, implied or otherwise about other websites which you may access through this post, the content thereof, or the products and/or services made available through such websites. If you decide to leave our post and access these other websites, you do so at your own risk. All rules, polices (including privacy policies) and operating procedures of such websites will apply to you while on such websites.