• Crave More Visibility? Field Service Management to the Rescue!

    Posted 21 September 2016 by Stacey Papp

    Running your own business is nothing if not stressful, but it doesn’t have to be that way. Stress can come from mismanagement or simply a lack of information. With a field service management app, you can stop guessing whether or not your workers are on task, whether they’ve accepted that new job, or if you’ve gotten paid. Work smarter, not harder, and reap the benefits of being the best in your field. STAY IN THE KNOW Not clear on what your team is doing, or even where they ar...

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  • dispatcher strategy

    What “Game of Thrones” Can Teach You about Dispatch Strategy

    Posted 27 July 2016 by Stacey Papp

    There’s a lot to ogle at when you watch Game of Thrones (some things not so appropriate, ahem, for a family-friendly blog). Most impressive, though, are the sweeping battle scenes involving intricately choreographed casts of thousands portraying White Walkers, wildlings and, of course, our heroes, the members of the Night’s Watch. There’s a detailed plan for each actor and CGI beast that plots out every sweep of a sword and whoosh of an arrow so the camera captures exactly the ...

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  • scheduling software

    Solving Scheduling Snafus

    Posted by Stacey Papp

    It’s Monday morning. You’re at your desk, debating having a second cup of coffee. The phone rings. You know it could be a call from that sweepstakes you entered, and you’ve won a cruise to the Bahamas! But let’s be realistic: It’s probably about a job order. When you pick up, you find out that it’s not just any job order. It’s an emergency, and the customer needs someone dispatched right now – but all of your drivers are already in the field on ot...

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  • Work Order Management Paper Pushing

    Taking the 'Work' Out of Work Order Management

    Posted by Jennifer Andrasik

    If your organization is still handwriting or manually typing work orders, it could be leaving money on the table.

    Between the speed, efficiency and organizational benefits of work order management tools like Fleetmatics WORK™, the days of operating without one is long gone as even the smallest businesses go digital. Ditch the paper invoices, the hours on the phone and the duplicate documents for faster services and lower operational costs.
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  • Tradesman Worker

    Streamline Work Orders – Faster Service, Lower Cost

    Posted by Phillip Ebersole

    A work order app can help you do more than just stay organized. It can keep your entire business up and running on the same page, with up to the minute information on customers and jobs. A work order system can help you keep business coming through your door.

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  • Workforce Management Software Cloud

    Workforce Management Software Keeps Business Running Smoothly

    Posted by Phillip Ebersole

    Workforce management solutions are about more than just keeping you organized. It can be hard to keep all the plates spinning: do you know where your workers are, how easy is it to contact them, and how fast can they respond to an added appointment? Workforce management software can help you dispatch fieldworkers and keep your business running smoothly.

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  • Job Scheduling Software Cloud

    Manage Your Business Like a Boss with Job Scheduling Software

    Posted by Phillip Ebersole

    Job management software is more than just a business tool – it’s a way of running your business. Keeping the office organized, managing employee schedules, and sifting through billing can be tireless. But a service app like Fleetmatics WORK™ can help you keep the ball rolling and the business running.

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  • Paper Invoices

    Working Smarter

    Posted by Phillip Ebersole

    When you came into work this morning, you probably followed your daily routine. Pulled into your parking spot, dug around for your keys, flicked on the lights in the office, and set your lunch box down on your desk… 

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  • Depressed Business Worker

    Don’t Drive Blind

    Posted by Phillip Ebersole

    Your service agent is making a house call to fix a customer’s sink, but, dangit, he doesn’t have the replacement valve he needs. Now he has to call and order the part, wait 7-10 business days for it to come in, and then return for another house call to finally fix it.

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  • Delivery Person

    The Cold Hard Facts about Leaving Money on the Table

    Posted by Phillip Ebersole

    You’re in this business to make money, but one of the easiest slip-ups can be leaving money on the table. You think you’ve priced your services right, calculated the best salaries for your employees, but are still missing that extra that is slipping through the cracks. 

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