DUBLIN and BOSTON – May 5, 2016
– Fleetmatics Group PLC (NYSE: FLTX), a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS), today announced that customer Dillon Supply, a steel distribution company, experienced higher levels of customer satisfaction and lower payroll costs shortly after implementing Fleetmatics Routist.
Fleetmatics Routist is an intelligent routing optimization solution that systematically builds cost-effective, customer-friendly routes for fleets. It calculates and deploys route plans to drivers in the field, and features real-time and historical data that gives users a holistic view into routing performance.
Before implementing Fleetmatics Routist, Dillon Supply’s routing was inefficient and their process for designating truckloads was extremely time consuming and done manually. In addition, they found it difficult to provide their customers with accurate estimated time of arrivals (ETAs) and deliveries were missed.
“Since using Fleetmatics Routist, the company has seen a huge difference in customer satisfaction and operational efficiency,” said Ken Fentress, Operations Manager at Dillon Supply. “Now all our deliveries are being made on time, so our customers are happier and our drivers get back faster, resulting in less overtime.”
“We know how important efficiency is to our customers,” said Jill Ward, President and Chief Operating Officer of Fleetmatics. “Fleetmatics Routist uses powerful data such as historical traffic data, travel durations and distance to generate optimized routes in just minutes.”
Dillon Supply’s location in Columbia, South Carolina, serves eight branches across the Carolinas and Georgia. A fleet of eight trucks leaves Dillon Supply each day to deliver orders for the branches.
To read more about Dillon Supply’s experience with Fleetmatics Routist, click here.
About Fleetmatics Group PLC
Fleetmatics Group PLC (NYSE: FLTX) is a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS). Our solutions enable businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforces, by extracting actionable business intelligence from real-time and historical vehicle and driver behavioral data. Fleetmatics Group's intuitive, cost-effective Web-based solutions provide fleet operators with visibility into vehicle location, fuel usage, speed and mileage, and other insights into their mobile workforce, enabling them to reduce operating and capital costs, as well as increase revenue. An integrated, full-featured mobile workforce management product provides additional efficiencies related to job management by empowering the field worker and speeding the job completion process – quote through payment. As of March 31, 2016, Fleetmatics served approximately 37,000 customers and approximately 737,000 subscribed vehicles worldwide. To learn more about Fleetmatics, visit www.fleetmatics.com.