BYOD: Friend or Foe?
Managing a group of field techs often includes managing the technology they use on a daily basis. It’s common for workers to use mobile devices to receive updates on directions to the next job, tracking hours worked and even creating and sending invoices once a job has been completed. But do you allow them to use their own devices for work-related tasks? And if you do, how do you manage all the ins and outs that go along with that?